Privacy policy

Privacy Policy

Effective Date: January 1st, 2025

Silent Protection Group Ltd. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website silentprotectiongroup.ca or use our services.

1. Information We Collect

1.1 Personal Information

When you submit a form, request a quote, or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Company or organization (if applicable)
  • Any additional information you provide regarding your security needs

1.2 Non-Personal Information

We may automatically collect certain technical information when you visit our website, including:

  • IP address
  • Browser type and version
  • Device type
  • Website usage statistics (e.g., pages visited, time spent on site)

2. How We Use Your Information

We use your information for the following purposes:

  • To process your inquiries and provide security services
  • To improve our website and customer experience
  • To communicate with you regarding your requests or service updates
  • To ensure the security of our website and prevent fraudulent activities
  • To comply with legal and regulatory requirements

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your information under the following circumstances:

  • With trusted service providers who assist in delivering our security services (e.g., background checks, operational logistics)
  • To comply with legal obligations (e.g., in response to a court order or law enforcement request)
  • To protect our rights and security or that of our clients and personnel

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights & Choices

You have the right to:

  • Request access to the personal data we hold about you
  • Correct or update your personal information
  • Request the deletion of your data (subject to legal obligations)
  • Opt-out of communications from us

To exercise these rights, please contact us at info@silentprotectiongroup.ca

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of our website after any changes constitutes acceptance of the revised policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Silent Protection Group Ltd.

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